For service businesses · 2026 · Worldwide

New · An AI CRM that actually thinks

The AI CRM workspace
for service businesses.

Turn every inquiry into a manageable sales journey.

Unify inquiries from WhatsApp, Instagram, Facebook, Web, walk-in
Track every lead through a full sales journey — never lost
Auto-prompt the next best action — your team always knows what's next
See team performance live — by branch, by consultant, by hour

14-day free trial · Multi-currency · Live in 10 minutes

Try the live agent below
Live preview
app.magidesk.ai/inbox
All12 WhatsApp7 Instagram3 FB2
S
Sarah Tan
Online · Score 82
Hot
Hi! Looking for violin lessons for my 7-year-old.
10:24
How much per month?
10:25
Reading message…
Detected: violin · age 7 · price intent
Searching KB match: 92%
Drafting reply…
AI Draft 0.8s · 92% match

S$280/month for 4 lessons, instrument rental included. First trial is free. What's your child's name? I can hold a Saturday slot.

See MagiDesk for your business
— The Big Idea —

Service businesses don't lose deals to bad sales.

They lose deals to slow replies.

The problem isn't your team — customers expect 24/7 replies, in their channel, in their language.
Humans can't keep up.

So we built an agent that can.

— MagiDesk —
Try it · 0 setup

Talk to the agent.
No signup.

Pick a question. Watch how the agent reads, searches your knowledge base, and drafts.

Click to try
Pick any customer question · the agent runs live
Click any question above
Watch the agent read · search KB · draft a reply in under 1 second.

Built for service businesses worldwide. Same workspace. Different industries.

What MagiDesk does

Four pillars. One workspace.

Every inquiry. Every lead. Every action. Every report — together.

01 — Unified Inbox

Every inquiry, in one place.

WhatsApp, Instagram, Facebook, Web, walk-in. One stream. No more switching tabs.

WhatsApp · 7 Instagram · 3 Facebook · 2 Web form · 1
02 — Lead Journey

Score. Tag. Track.
Never lost.

Every lead moves through stages. The AI updates score after each message — your team sees the hottest at the top.

Inquiry Qualified Booked Won
03 — AI Sales Actions

The agent tells your team
what's next.

Automated reminders. Smart prompts. The next best action surfaces automatically — no more lost follow-ups.

Follow up with Amanda Lee — trial ends today in 2h
Call David Koh — score 78, no reply 24h today
04 — Manager View

Real performance.
Real time.

Every branch. Every consultant. Every hour. The dashboard owners actually open in the morning.

Today · Conversion
+30%
Today · Pipeline
S$8.4K
Inside the agent

5 steps. Under 1 second.

No black box. The agent's loop, transparent — every customer message, every time.

01
Read
~0.1s
02
Detect
~0.2s
03
Search KB
~0.3s
04
Draft
~0.5s
05
Suggest
~0.8s total
See it from your seat

Three roles. One workspace.

Owner sees performance. Consultant sees the next message. Customer sees instant answers. Same product, three lenses.

For the owner

"I know how my team did,
before I open my laptop."

Every morning at 8 AM, MagiDesk emails a digest. Inquiries. Hot leads. Pipeline. Branch ranking. Top action of the day, already drafted. You walk into work knowing what matters.

Built for: founders · brand directors · multi-location operators

Boss Insights
Mon · 8:00 AM
DIGEST
Inquiries
28 +12%
Hot leads
5
Trials
2
Pipeline
S$3.4K
TOP ACTION › Follow up with Amanda Lee (score 91) — trial booked, payment pending.
For the consultant

"I only handle the
ones that need me."

AI drafts every reply. You scan, edit if needed, hit approve. The mundane is gone — your hours go to the warm leads who actually want to buy.

Built for: sales reps · enrollment officers · receptionists

A
Amanda Lee
WhatsApp · Score 91
Hot
"Hi! Looking for violin lessons for my 7-year-old. Saturday morning?"
AI Draft 0.8s · 92% match

Hi Amanda! Beginner violin runs Saturdays 10am. First trial is free — want me to hold a slot?

For the customer

"They reply at 11 PM.
Like a real person."

Customers don't see a chatbot. They see a fast, warm, accurate response from your business — in their language, on the channel they prefer. The brand wins, every time.

Visible to: parents · patients · clients · members

M
MagiDesk Music
online · typing…
Hi! Looking for violin lessons for my 7-year-old.
11:42 PM ✓✓
Hi! Beginner violin runs Saturdays 10 AM. First trial is free — want me to hold a slot?
11:42 PM
Yes please — see you Saturday
11:43 PM ✓✓
→ Booked, while everyone slept
Scroll to play
Inquiry
Assigned
Qualified
Booked
Won
Retained
The lead's journey
01 / 06 · Inquiry

A message arrives.

Amanda asks about violin lessons on WhatsApp. AI extracts intent, age, course interest. Score initialized at 65.

02 / 06 · Assigned

Routed automatically.

By language, by branch, by consultant load — MagiDesk routes the lead to the right person in under a second.

03 / 06 · Qualified

Scored. Surfaced.

Friend referral, asking trial, mentioning competitor pricing. Score jumps to 91 — the agent flags it as hot. Sarah's phone pings.

04 / 06 · Booked

Trial confirmed.

Sarah books Amanda for Saturday 10am. The agent auto-sends a confirmation, adds to calendar, schedules a reminder for the day before.

05 / 06 · Won

Enrolled.

Amanda signs up. Pipeline updates. Revenue counted. The agent triggers a 7-day welcome sequence.

06 / 06 · Retained

A relationship,
not a transaction.

Birthday wishes. Term renewals. Referral asks at month 6. The agent maintains the relationship — at scale.

A
Amanda Lee
Tampines · WhatsApp
Just now
Hi! Looking for violin lessons for my 7-year-old.
Saturday morning?
Lead created · score 65
Intent: trial booking
Channel: WhatsApp
Auto-routing 0.4s
Language detected: English
Branch: Tampines (nearest)
Assigned: Sarah Lim (lightest workload)
Hot lead
14:23 · Sarah notified
65 → 91
91
Friend referral+15
Asked for trial slot+20
Mentioned competitor+12
Trial booking Confirmed · 14:27
Saturday · 11 May 2026
10:00 — 11:00 AM
Violin Foundation · Studio 2 · Sarah Lim
Confirmation sent to Amanda
Calendar event added to Sarah
Reminder scheduled · Friday 18:00
Enrolled Saturday · 11:42
S$1,800
student LTV · 12 months booked
Pipeline updated · revenue counted
Welcome sequence triggered · 7 days
Sarah's win counted · monthly target
Lifetime relationship Auto-managed
Birthday wish · 8 days scheduled
Term renewal · 3 months scheduled
Referral ask · 6 months scheduled
The shift

The same team.
A completely different week.

<3s
Average AI reply
92%
Approval rate
3.2×
Consultant output
+87%
Lead response lift
Without MagiDesk

Drowning in inquiries

32min
first reply
  • First reply takes 30+ minutes — leads cool off

  • Inquiries at 11pm — no response till morning

  • Leads scattered across WhatsApp, IG, FB, email

  • Hot leads slip through — no scoring, no priority

  • Owners blind to team performance

With MagiDesk

Closing while you sleep

<3s
first reply
  • AI replies in <3 seconds, 24 hours a day

  • Every channel unified · one inbox, one truth

  • Every lead scored · hot ones surface to the top

  • Agent prompts the next-best action automatically

  • Manager dashboard live · every branch, every hour

Six daily moments

When MagiDesk fires.

The exact moments your business loses money — and how the agent steps in.

11:42 PM Late-night

A parent texts at midnight.

› Inbound · WhatsApp "Hi! Looking for piano lessons for my 7-year-old. Saturday morning?"
AI replies in 0.8s · trial booked by morning
12:08 PM Multi-channel

Five messages land in one minute.

› Lunch rush · IG · FB · WhatsApp 5 inquiries arrive simultaneously across 3 channels — all triaged, scored, queued.
All replied · highest score first
3:15 PM Reschedule

"Need to move my booking."

› Existing customer · Calendly synced AI proposes 3 alternative slots within seconds. Customer picks one. Confirmed in 2 messages.
−68% no-shows
Day 7 Revival

A lead goes silent.

› Buyer ghosted · 7-day no-reply Auto-revival nudge fires with a personalised offer. Tone matches your brand voice.
22% reactivate · revenue saved
Any time Multi-lang

Customer writes in another language.

› Detected · auto-respond Receptionist speaks English. Customer wrote in Mandarin. AI replies in same language, with same KB facts.
Zero language barrier
Mon · 8 AM Owner brief

You open the inbox before coffee.

› Boss Insights · digest email 28 leads · 5 hot · S$3.4K pipeline · top action: follow up Amanda Lee.
Confidence by 8:05 AM
Integrations

We connect where
you already work.

Plug in your channels and tools. The workspace adapts.

WhatsApp
Instagram
Facebook
Email
Calendly
Stripe
Google Cal
Zapier
API · Webhooks
CSV · Excel
Why not just use…

A clear answer to "why pay?"

Honest comparison. No marketing tricks.

Capability ChatGPT Generic CRM Zapier DIY
MagiDesk
YOU
Reads inquiries from WhatsApp/IG/FB ~
Quotes your prices, not made up ~
Scores leads automatically (rules + LLM) ~
Drafts → human approves → sends
Manager dashboard · multi-location
Setup time free, n/a 2–4 weeks days, fragile ~10 min
Cost / month (typical) free $$$$ $$ + dev time from S$299
Built for service businesses ~
The math

See your payback,
by industry.

Pick your industry. Drag the sliders. The math updates live.

Your numbers
Adjust to your business
← Drag me
150
201,000
15%
5%40%
S$1,800
S$200S$6,000
Methodology: 80% time saved per inquiry · +30% conversion lift · Growth plan S$399/mo. Conservative.
Your monthly outcome
Estimated, in your hands
Net monthly profit
+S$8,706
after S$399 plan cost · 22.8× ROI
Payback in 1 day
6h
saved / month
+5
extra wins
+S$9.1K
extra revenue
Earn back month 1 in 1 days. View plans
Pricing

Per location, per month —
or per seat.

Two ways to bill. You pick what fits.

Starter
S$299 /mo

For single-location service businesses just getting started.

1 location
3 consultant seats
500 AI replies / mo
Lead scoring & basic analytics
Start free trial
Brand
S$699 /mo

For chains scaling across 4+ locations.

Up to 10 locations
Unlimited AI replies
Custom AI persona & tone
Brand-level analytics
API & webhooks
Dedicated CSM
Talk to sales

All prices in SGD 14-day free trial · No credit card Cancel anytime

Your first month

Live in 10 minutes.
Profit by Month 1.

A clear path. Each milestone has a known time. Zero surprises.

Day 0
Sign up
14-day trial · 30 sec
Day 1
Connect channels
WhatsApp · IG · FB · ~10 min
Day 3
KB indexed
Upload PDFs · AI ready
Week 1
First AI close
Lead booked while you sleep
Month 1
First ROI report
Net profit visible
Customer stories

The numbers our
customers report.

"One consultant used to handle 20 leads. Now they manage 80 simultaneously — conversion is up 30%."

XF
Xiao Fang Chen
Founder · Star Music Academy · 4 branches

"No-shows dropped 68% in 60 days. The reminder loop alone paid for the platform 5 times over."

DR
Dr. Raj Kumar
Bright Smile Dental · 2 clinics

"6 outlets, 1 dashboard. Our manager view caught a S$8K/month leak we didn't even know existed."

JW
Jing Wen Lim
Glow Skin Salon · 6 outlets
Frequently asked

Things owners ask
before signing up.

Ready when you are

Stop juggling tools.
Start closing.

Join service businesses across Singapore using MagiDesk to unify their inquiries, score their leads, and close more.

14-day free · No credit card · Live in 10 minutes

Live in 10 minutes · 14-day free trial